IT OPERATION SERVICE & FACILITIES

Global YC Maroc assure les operations du support et de maintenance de vos sites et bureaux partous au Maroc et en Afrique 24/7.

• SITES IT SERVICE

• FACILITIES

• INTERVENTION SUR SITE ET REPARATION SUR DEVIS

• CONTRAT DE MAINTENANCE

Global YC Maroc operation service management (Monitoring), Incident/Problem Management, Change/Release Management, and IT Service Level and Metric Reporting.
Dashboard and organization of weekly meeting
Ensure quality of service and business commitments (SLAs, contracts) in accordance with (ITIL) 24/7